Sunday, February 21, 2010

Looking into the eyes of your customer

Having you ever wondered what someone is thinking when they are talking to you and looking at something else very often. I am often distracted by someone I am talking to that is looking elsewhere. I too have caught myself gazing off while describing the scope of the job only to realize later that I may have lost a sale due to lack of eye contact

Eye contact is a marketing tool. In the world of sales engaging your customer is your #1 priority. You can increase your wins by looking at your customers. You are the expert and they are looking to you for the answers. Winning a job starts with trust.

When it comes to renovating a job...the idea of tearing out and reinstalling a floor can be daunting for some customers. They need to know they can trust you under any circumstance. Whether the job goes southbound or whether it is a great success.

When the job is finished we want our customers to be satisfied. So get out there and sell....and be sure to keep an eye on your customers.

Monday, February 15, 2010

Visit Beyond Coverings Website

If you have not already seen our website. Have a look at www.beyondcoverings.com. We specialize in linoleum, tile, milestone, skimstone, marmoleum and many other materials including environmentally friendly products. Floors are our business. We serve greater Seattle and the surrounding Puget Sound areas.

Thanks for looking.

Thursday, February 11, 2010

Linoleum

I truly believe that linoleum is one of the best products for your bathroom or kitchen floor. Not only is it very cost effective, it is bulletproof, easily repaired and maintained, the colors are out of this world.

Most installations take only a day or two and can be walked on immediately. It is eco-friendly and most people do not know that it was invented about 160 years ago. It is such a great product that b-boys breakdance on it.

Such a broad color selection makes it easier to match with other products like tile, wood, and laminate.

Check be sure to have a look at two of the major players in linoleum. One company is
Armstrong and the other Forbo. When you find what you are looking for be sure to give us a call to schedule your appointment. www.beyondcoverings.com

Wednesday, February 10, 2010

Space Design Build Collective

If have not already checked out Space Design Build Collective. www.spacedesignbuild.com.

It is a full on design center in north Seattle dealing with commercial and residential projects . Wow.